support ticket triage execute derived

{
  "input": {
    "body": {
      "brief": "Classify supplied support-ticket text, summarize symptoms, propose safe diagnostics, and draft a response without sending it. Use only the supplied fictional example material and clearly identify missing evidence.",
      "audience": "Business operations manager",
      "source_text": "Fictional ticket: A customer reports that the appointment request form shows a blank confirmation page after submission. The customer used a mobile browser. There is no screenshot, error code or evidence about whether a request was saved. Draft diagnostics and a reply; do not contact anyone or assume the request was lost."
    },
    "type": "http",
    "method": "POST",
    "bodyType": "json"
  },
  "output": {
    "type": "json",
    "example": {
      "task": "support_ticket_triage",
      "summary": "The customer reports that submitting the appointment request form on a mobile browser results in a blank confirmation page. There is no evidence about whether the request was saved or any error detail",
      "artifact": "Illustrative excerpt from a synthetic provider check:\n## Support Ticket Analysis and Response Draft\n\n### Classification\nIssue Type: Web Form Submission Problem\nAffected Feature: Appointment Request Form\nUser Environment: Mobile Browser\n\n### Symptom Summary\nThe customer reports that after submitting the appointment request form via a mobile browser, the confirmation page appears blank. There is no provided screenshot, error code, or confirmation that the request was successfully saved.\n\n### Proposed Safe Diagnostics\n1. Verify if the issue can be rep",
      "provenance": {
        "source": "buyer_supplied",
        "generated_at": "2026-09-22T14:42:59.819Z",
        "external_research_performed": false
      },
      "request_id": "example_support_ticket_triage",
      "assumptions": [
        "The issue occurs specifically on mobile browsers as reported by the customer.",
        "No error codes or screenshots are available from the customer."
      ],
      "evidence_gaps": [
        "No screenshot or error code from the customer to clarify the blank page issue.",
        "No confirmation whether the appointment request was saved or recorded."
      ],
      "requires_human_review": true
    }
  }
}